Representative, Contact Center II (Performance Based Remote)

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

ENERGY BRINGS US TOGETHER

• Successful applicants will need to reside with in a reasonable driving distance of our Manchester, NH service territory
• High school diploma or equivalent required
• At least 1 year of previous experience helping customers in any capacity/line of work
• Candidates with College degrees who do not have customer-related experience are encouraged to apply!
• Must pass pre-employment skills testing and background check and drug screening
• Displays a positive attitude with the ability and desire to learn and a passion for customer service
• Proven track record of excellence
• Excellent verbal and written communication skills, interpersonal skills, decision making skills, analytical skills
• High School diploma or equivalent
• One (1) year of related Contact Center of Customer Service experience (many include hospitality, retail, etc.) either by phone or face to face
• None
• Build trusting relationships