Note: The job is a remote job and is open to candidates in USA. Rankings.io is seeking a Social Media Manager who will serve as the strategic leader for social media initiatives across a diverse client portfolio. This role involves managing the entire content lifecycle, community engagement, and performance analytics to enhance client social media presence and engagement.

Responsibilities

Own the Client Social Strategy & Execution
Work with the Director of Organic Social to implement a cohesive month-to-month social media strategy for a portfolio of Rankings clients across relevant platforms
Work on the full content cycle for clients: content ideation, content calendar development, creative brief drafting, and all social copy
Be the Brand's Best Friend (a.k.a. Community Management): You'll execute all daily posting and manage the client social inbox, ensuring every comment, DM, and mention gets a prompt, personality-driven, and perfectly on-brand response. You are the voice of the client, sparking conversation and building a loyal following
Serve as the primary voice for clients' social channels, executing all posting and robust community management, including prompt and on-brand response to comments and messages
Monitor the social zeitgeist, spot trends, and translate them into strategic content for diverse clients and industries, making serious topics feel approachable and engaging
Collaborate with clients and internal teams to source and repurpose existing long-form content (blogs, videos, etc.) into platform-native, short-form social content
Draft compelling and brand-consistent social copy and calls-to-action that drive engagement and client goals
Bonus Skill Set: Leverage graphic design and/or video editing skills to produce high-quality, engaging social assets. Note: This is a strategy-first role, but creative production ability is highly valued
Monitor and report on client social media performance analytics weekly and monthly, translating data insights into clear, actionable next steps for content strategy
Track key performance indicators (KPIs) relevant to client growth and brand authority on social channels
Proactively share platform and trend insights with the internal team to continually refine the social media service offering

Skills

3+ years of professional experience in social media management, bonus if you've managed multiple brands/clients concurrently
Proven track record of developing and executing successful month-to-month social media strategies
Expert-level knowledge of major social media platforms, their content best practices, and analytics dashboards
A Community Management Pro: Demonstrated excellence in timely, high-quality, and on-brand community engagement and response management
Strong analytical skills with a knack for translating performance data into actionable strategic shifts
Comfort with creative autonomy, managing multiple deadlines, and directly communicating strategic rationale to internal and external stakeholders
Bonus points if you can edit video or whip up a graphic—we love a multi-talented powerhouse, but your strategic brain is the star of the show!
Bonus Skill Set: Leverage graphic design and/or video editing skills to produce high-quality, engaging social assets.

Benefits

Work remotely from home
Unlimited PTO
$100 Wellness Reimbursement Program
3% Match SIMPLE IRA
100% Employer Funded Health Insurance
$700 Quarterly Training Stipend for Professional Development

Company Overview

Rankings.io is a digital marketing agency that provides SEO for personal injury lawyers. It was founded in 2013, and is headquartered in Marion, Illinois, USA, with a workforce of 51-200 employees. Its website is https://www.rankings.io.

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[Remote] Social Media Manager, Organic Social