Social Media Specialist job at Anti-Defamation League - ADL in New York, NY

POSITION TITLE: Social Media Specialist

Location: United States

Category

Office of the CEO - Comms & Digital

Type

Regular Full-Time

Job Description

Overview

REPORTS TO: Director, Social Media

SUPERVISION EXERCISED: None

LOCATION: New York, NY (CSC) preferred

Grade/Class: Grade E, Exempt, PSA-Eligible

ABOUT THE ORGANIZATION

ADL is the leading anti-hate organization in the world. Founded in 1913, its timeless mission is "to stop the defamation of the Jewish people and to secure justice and fair treatment to all." Today, ADL continues to fight all forms of antisemitism and bias, using innovation and partnerships to drive impact. A global leader in combating antisemitism, countering extremism and battling bigotry wherever and whenever it happens, ADL works to protect democracy and ensure a just and inclusive society for all.

PRIMARY FUNCTION

The Social Media Specialist will craft timely, platform-native content; manage daily publishing and community engagement; and help uphold and evolve ADL's brand voice-clear, credible, and courageous. This role sits within the Communications team and collaborates closely with Issue Area, Policy, and regional teams.

Responsibilities

Primary

Responsible for writing, producing, and publishing daily content (short-form video, reels, carousels, threads) across all social platforms while maintaining the team's content calendar.

Ensure all published content and community responses consistently reflect the organization's established voice by following style, tone, and accessibility guidelines.

Actively monitor social channels for mentions, comments, and messages, engaging with the community according to guidelines and escalating sensitive issues to senior team members.

Track key metrics (e.g., reach, engagement, shares) by compiling data for weekly or monthly performance reports and documenting the results of content tests.

Translate social insights into actionable recommendations for content, messaging, and audience targeting

Collaborate with team members to execute the social media components of larger campaigns, events, and rapid-response situations under the guidance of team leadership.

This job description provides a general overview of the role and its key responsibilities. It is not an exhaustive list of all duties, and ADL reserves the right to assign additional tasks as needed.

Qualifications

Skills

Nimble, creative, and mission-driven;

Able to move quickly without sacrificing accuracy;

Easily adapts in a rapid-response environment, including weekends and after hours;

Thinks critically about narratives, timing, and risk; recognizes and applies sound judgment to sensitive topics.

Organized, able to manage multiple workstreams, deadlines, and approvals with crisp project management;

Translate complex issues into accessible, platform-native content;

Strong writing and editing skills; comfort adopting and consistently applying an established brand voice;

Proficiency with social tools (e.g., Sprout), native analytics, and basic creative tools (e.g., Canva and/or Adobe for short-form video);

Familiarity with accessibility best practices (alt text, captions, contrast) and community guidelines;

Attributes

Committed to contributing to a culture where everyone thrives

Collaborative team-player.

Creative and innovative; takes initiative.

Results-oriented - a problem solver (versus a problem identifier)

Excels in dynamic environments that require adaptability

Ability to manage multiple priorities simultaneously

Energized by ADL's mission and work

Work Experience

The ideal candidate has several years hands-on social media experience managing brand or cause-driven channels across X, Instagram, TikTok, Facebook, and LinkedIn.

Education

Bachelor's degree in communications, or related field, or equivalent experience required.

Work Environment

ADL is a hybrid environment; this role may require 3 days in the office.

Weekend and after-hours work is expected to support rapid response and live event coverage needed for rapid response, and emerging issues.

Compensation

This position has a salary range of $75,000 to $85,000. This salary range is reflective of a position based in New York, New York. Please note that actual salaries are commensurate with experience and reflect the budget for a given position, and since ADL has a location-based compensation structure, there may be a different range for candidates in other locations. For an overview of our total rewards package, please visit https://www.adl.org/about/careers.

ADL aims to create a working environment where every employee can thrive professionally. Our mission-driven work is best accomplished in an environment that supports belonging. ADL values a diverse workplace and strongly encourages people of all races, religions, nationalities, genders, LGBTQ+ individuals, people with disabilities, and veterans to apply. ADL is an equal opportunity employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, religion, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local laws.

ADL will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable State, Local, and Federal laws.

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.