Remote Entry-Level Customer Service Representative

Company Overview

CamTalk Solutions is a remote-first customer experience outsourcing company that partners with national service platforms and well-known brands. We specialize in providing flexible, entry-level customer support opportunities for students, early-career professionals, and individuals seeking supplemental income.

Our unique CamTalk Workforce Hub offers guided onboarding, skills development, and access to internal programs where top-performing contractors can shadow our startup team to learn operations, recruiting, client management, and tech systems used to run a growing company.

Position Overview

We are looking for reliable, service-oriented individuals to join our remote customer support team. This is a 1099 contract role where you will support inbound customer calls for national service platforms. No prior experience is required — paid training stipend is provided.

Top performers may become eligible for internal advancement opportunities and future placement on Direct Client accounts, where advanced tools (including AI and automation systems) are used.

Key Responsibilities

Handle inbound customer service calls with professionalism and clarity
Assist with account questions, service updates, and general support
Follow client scripts and tools for each interaction
Maintain reliability and excellent attendance
Communicate with the CamTalk team through Slack when needed
Complete required training modules in the Workforce Hub

What We’re Looking For

Entry-level candidates, students, and individuals seeking supplemental income
Strong communication and problem-solving ability
Ability to follow structured processes
Basic computer literacy
High-speed internet and quiet workspace
Commitment to professionalism and reliability

Advancement Opportunities (For Top Performers)

After at least one month of successful client performance, contractors may be invited to:

Shadow internal staff to learn operations, recruiting, HR processes, client onboarding, and workflow management
Apply for Direct Client roles that use advanced AI and digital tools
Participate in personal and career development programs
Work in specialized departments based on skill and interest (Ops, Recruiting, Quality, Client Success)

Perks & Incentives

Flexible hours
100% remote work
Performance rewards & incentives
Access to CamTalk company card for approved work-related needs (where applicable)
Opportunities to gain startup, operations, and business exposure
Bilingual candidates may earn higher rates

Compensation

$10–$14/hr depending on program

$15/hr for bilingual opportunities (Spanish/English)

Additional Details

1099 contractor role (no medical/dental benefits)
Background check required
Structured hiring process: assessment → systems check→ async video → setup session → onboarding

Job Types: Full-time, Part-time, Contract

Pay: $10.00 - $15.00 per hour

Expected hours: 15 – 30 per week

Benefits

Flexible schedule
On-the-job training
Referral program
Work from home

People with a criminal record are encouraged to apply