[Hiring] Public Health Solutions Analyst / Business Analyst @Flourish & Thrive Labs

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Role Description

We're seeking a Solutions Analyst who can deeply understand how public health departments work and translate that understanding into technology solutions that actually fit their needs. This role is about more than gathering requirements. It's about immersing yourself in the workflows, challenges, and realities of public health practice, then figuring out how technology can make things better.

• Immerse yourself in client workflows to understand how public health staff actually do their work
• Identify pain points, inefficiencies, and opportunities that clients may not have articulated
• Synthesize input from multiple stakeholders into coherent solution recommendations
• Translate complex public health processes into clear user stories and acceptance criteria
• Lead discovery sessions and workshops with health department staff
• Serve as the voice of the client within our technical teams
• Develop process flows, documentation, and visual aids that communicate the "why" behind solutions
• Challenge assumptions and push back when proposed solutions don't fit client realities

Qualifications

• 2+ years working in governmental public health (local, state, federal, or tribal)
• Demonstrated ability to understand complex systems and workflows
• Strong facilitation and stakeholder engagement skills
• Experience translating between technical and non-technical audiences
• Self-motivated with strong initiative
• Adaptability in dynamic environments
• Comfort working with AI tools and large language models

Requirements

• Experience with agile methodologies and user story development
• Familiarity with Salesforce or similar platforms
• Background in process improvement or system implementation
• Understanding of public health data systems and reporting requirements
• Experience with discovery techniques (journey mapping, interviews, observation)

Benefits

• Compensation Note: If a salary range is listed for this position, please note that we will be offering at the starting point of the band.
• We cover 100% of your health insurance!

Notice

• Must be authorized to work in the United States without sponsorship.
• Willingness to adhere to our no-drug workplace policy.
• You must agree to undergo eVerify for employment status at hiring.
• No 3rd Party Recruiters. No Phone Calls. We are unable to do informational interviews at this moment.
• Candidates who call or schedule a "coffee chat" will be considered disqualified.