[Remote] Social Media Content Specialist - English + Languages Noted Below

Note: The job is a remote job and is open to candidates in USA. ICUC is a fully remote company that specializes in social media management and content creation. They are seeking a bilingual Social Media Content Specialist to engage with online communities, craft content, and ensure a safe and respectful environment for clients' social channels.

Responsibilities

• Moderating and responding to comments across our clients' social channels using their unique brand voice
• Writing thoughtful, engaging content to spark conversations and drive engagement
• Ensuring online communities are safe, respectful, and aligned with client guidelines
• Escalating issues, insights, or trends to the internal team when needed
• Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience

Skills

• Demonstrated, high-level proficiency in English AND Hebrew OR Finnish OR Thai OR Arabic OR Turkish with strong cultural awareness
• Exceptionally strong written communication skills (spelling, grammar, clarity) in English AND one of the above languages
• You live in the USA and are legally allowed to work here
• You're open and available to work two of the three shifts, any day - including weekends
• You've got professional experience managing social platforms, specifically moderating and engaging
• You know how to write for brands and can adapt your tone for different audiences
• You know your way around and the ins and outs of all the major social platforms
• You're into the kind of content you'll be moderating - whether it's tech, retail, food, or hospitality and tourism, you're curious and engaged
• You're organized, reliable, and have excellent customer service instincts
• You have fast, reliable internet with no data restrictions
• You also have an active Facebook account

Benefits

• 100% remote from day one - and always will be.
• Be part of a creative, supportive, and fast-moving team.
• Work with exciting global brands.
• Be a part of a culture that values real people.

Company Overview

• ICUC is a social media management services company delivering content moderation, community management, strategy, and social listening services. It was founded in 2002, and is headquartered in Montréal, Quebec, CAN, with a workforce of 501-1000 employees. Its website is https://icuc.social/.