Social Media Coordinator / Community Manager (Part Time)

Social Media Specialist / Community Manager

Position Overview

Our client, a beverage manufacturing company, is seeking a Social Media Coordinator / Community Manager to support their team of Social Media Specialists across a portfolio of alcohol brands. The ideal candidate will act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement to build brand presence and trust online.

Please note: this is a part-time role, 20 hours/week, with the possibility to extend. You must be able to work off your own equipment. Very strong preference for candidates located in the PST or MST.

Key Responsibilities

• Daily management of social channels: Instagram, Facebook, TikTok, YouTube, etc., including posting social content on behalf of multiple brands
• Maintain and update social media content calendar efficiently in a fast-moving environment; react to new information and re-prioritize accordingly
• Schedule content provided by the brand from activations in stories and feed
• Reshare UGC and partnership content to stories
• Monitor and moderate incoming/outgoing social activity and engagement for multiple brands on their owned social channels
• Identify daily opportunities and recommendations for 1:1 engagement with fans, brand partners, and high-reach influencers
• Support boosting for both planned and/or high-performing content/posts
• Accept collab invites from pre-approved partners
• Create new social handles in accordance with Legal & Compliance guidelines
• Independently handle escalations and incidents appropriately with the necessary sense of urgency, and use good judgment, escalating to leadership when necessary (reporting issues to Social Manager, Brand Marketing, and/or Consumer Engagement leadership when necessary)
• Build trust with consumers by adhering to the regulatory, risk management, and legal obligations of operating in the alcoholic beverage industry
• Collaborate with the Social Specialist throughout content development and the review process
• Light content creation, including caption writing and Image/video editing
• Contribute to monthly & quarterly social listening & performance reports
• Support the Social Specialist on the development of annual and quarterly strategies by contributing to audits, research, and case studies as needed

Qualifications

• Bachelor's degree and at least 1 year of social media, ideally 2-3+
• Previous experience in the alcohol beverage industry is highly preferred
• Skilled in reading, comprehending, interpreting, and executing complex instructions, short correspondence, and memos
• Experience using native social media platforms to manage social media accounts
• Proven knowledge of and experience with Instagram, Facebook, TikTok, or other social media platforms
• Strong knowledge of social listening tools, experience with Emplifi Social preferred
• Strong knowledge of Canva and AirTable
• Excellent verbal and written communication skills
• Skilled in working independently and exercising sound judgment
• Knowledge of social listening tools
• Accuracy, attention to detail, and strong writing skills
• Ability to explain complex ideas simply and concisely
• Excellent organizational skills, attention to detail, and follow-through; experience with multi-tasking under tight time constraints
• Flexible, willing, and able to work evenings, weekends, and some holidays when business needs demand
• Able to manage time while prioritizing multiple projects efficiently and independently, in addition to day-to-day tasks
• Experience working as part of a team
• Skilled in the use of Microsoft Office (Excel, PowerPoint, Office)
• Patient and willing to help others solve problems while maintaining a positive attitude

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.