PT Work Comp Intake Specialist - Bilingual Preferred

About Us

Telecare Anywhere, a telehealth clinic specializing in workers' compensation physical and mental health, is looking for a Workers’ Compensation Intake Specialist to join our growing team.

About the Role

We are seeking a part-timeWC Intake Specialist to join our growing telehealth team. This position plays a crucial role in coordinating the patient intake process and ensuring smooth operations between patients, providers, and clients.

This role is currently part time with the opportunity to move to full time in the near future. The hours are 4pm - 9pm PST, Monday - Friday. This is a fully remote position but candidates must reside in the US to be eligible.

Key Responsibilities

• Monitor and manage the virtual waiting room throughout the shift.
• Assign incoming patients to available or on-call providers based on coverage and specialty.
• Schedule telehealth appointments for patients with available or on-call providers.
• Assist providers with chart management and follow-up documentation as needed.
• Respond to client and patient inquiries via phone and email regarding scheduling, documentation, and general support requests.
• Maintain accurate records of all patient interactions and appointments in the EHR system.
• Communicate effectively with internal teams to ensure timely patient care and client satisfaction.

Requirements

• 2+ years of experience in patient scheduling, medical front office, or intake coordination (telehealth experience preferred but not required).
• Strong communication skills — both written and verbal — with a professional and empathetic tone.
• Experience handling inbound and outbound calls in a healthcare or customer service setting.
• Ability to multitask in a fast-paced virtual environment.
• Comfortable using EHR systems, scheduling software, and Microsoft Teams.
• Spanish bilingual.

What We Offer

• Fully remote position with consistent hours
• Supportive and collaborative team culture
• Opportunity to grow within a rapidly expanding telehealth organization
• Meaningful work serving injured workers nationwide

Compensation & Schedule

• Pay: $22 – $24 per hour (based on experience and sills)
• Schedule: Monday – Friday
• Shift: 4pm - 9pm PST

Job Type: Part-time

Pay: $22.00 - $24.00 per hour

Experience

• Healthcare Scheduling: 2 years (Required)

Language

• Spanish (Required)

Work Location: Remote