DESCRIPTION

The Solutions Core Experience (SCORE) team is part of AWS Applied AI Solutions (AAIS), where we design the next generation of intelligent, AI-powered experiences that make complex technologies feel natural, intuitive, and human. Our work spans products that transform industries — from contact centers and supply chains to healthcare and secure remote work.

We’re looking for a Visual Product Designer with exceptional visual craft, strong systems thinking, and the ability to turn sophisticated ideas into elegant, accessible experiences. You’ll join a multidisciplinary UX organization that includes designers, design technologists, and researchers collaborating across Amazon to define how AI comes to life for enterprise and consumer users alike.

As a key member of our design team, you’ll elevate the visual language of AAIS — shaping design systems, defining expressive patterns, and art-directing how our products feel and communicate. You’ll balance precision and experimentation, working hands-on in Figma, Illustrator, Adobe Creative Cloud, Keynote as well as more AI-specific creative tools to deliver design assets and presentations that inspire teams and delight customers.

Key job responsibilities

Define, evolve, and maintain visual design systems that express AAIS’s design language across AI-driven experiences.
Create visual narratives — layouts, iconography, motion cues, and conceptual illustrations — that bring clarity and emotion to complex workflows.
Collaborate with interaction designers, design technologists, and engineers to ensure designs are both beautiful and buildable.
Provide art direction and visual critique across projects to raise the design bar.
Partner with product and engineering leaders to shape roadmaps that balance innovation and usability.
Present design work with clarity and confidence to peers, stakeholders, and senior leadership.
Advocate for Customer Obsession, Invent and Simplify, and Deliver Results in every stage of the design process.

A day in the life

If you're a thoughtful designer with a passion for AI-first products and a commitment to delivering exceptional user experiences, we encourage you to apply. Join us in shaping the future of AI at Amazon.

About the team

The Solutions Core Experience (SCORE) team is AWS’s UX organization within Applied AI Solutions, dedicated to “Making the Future Feel Close.” Founded in 2025, our growing team of designers, technologists, researchers, and managers creates intuitive, AI-driven experiences across sectors including customer engagement, global logistics, and healthcare. We also support secure work solutions and foundational engineering services that help ship innovation at scale. Our future-forward products integrate seamlessly into customers’ workflows and elevate how people work, collaborate, and interact with emerging technology.

BASIC QUALIFICATIONS

5+ years of delivering design solutions as a UX designer or interaction designer experience
Bachelor's degree
Experience in visual design demonstrated through design concepts, case studies, documentation, mockups and style guides
Knowledge of typography, design principles, trends and best practices across digital and print
Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar

PREFERRED QUALIFICATIONS

Experience art directing motion designers, illustrators, writers and content creators
Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement
Experience working in a collaborative team environment to deliver high-quality design solutions
Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
Experience communicating and delivering presentations to customers, stakeholders, and/or teammates

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Visual Product Designer, Applied AI Solutions (SCORE UX)