At ioet, a leading software company with a talented team across LATAM, we provide Software Engineering as a Service to clients worldwide. Join us for exciting professional challenges, working on projects ranging from innovative startups to globally recognized brands. Our positions are full-time, remote, and offer competitive compensation in USD.

We are looking for a Senior Infrastructure Engineer with strong experience in Windows Server administration, PowerShell automation, AWS cloud environments, networking fundamentals, and Linux/Unix systems, also having experience in Post-Sales Engineering or similar roles.

In this role, you will work directly with customers after the sale to implement, integrate, troubleshoot, and optimize our infrastructure platform. You will serve as the technical owner for customer onboarding, ensuring smooth product adoption and long-term success.

This is a client-facing engineering role that requires both strong communication skills and deep hands-on technical expertise.

Responsibilities

Administer and troubleshoot Windows Server
Write, maintain, and troubleshoot PowerShell scripts from scratch
Deploy, support, and troubleshoot workloads in AWS
Assist with cloud migrations and help ensure minimal downtime
Troubleshoot connectivity between systems
Lead onboarding, training, and implementation sessions with customer technical teams
Own the technical relationship with customers after the sale closes
Translate customer needs into workable technical configurations and integrations
Provide clear, structured communication during troubleshooting and escalations

Requirements

5+ years of hands-on experience in roles such as Windows Server Administrator, Infrastructure Engineer, Cloud Support Engineer, Systems Engineer, or Post-Sales/Implementation Engineer
Strong hands-on server infrastructure experience with Windows Server and Unix/Linux environments
Proven experience supporting enterprise customers in technical onboarding, troubleshooting, or implementation contexts.
Advanced PowerShell scripting skills with the ability to write scripts from scratch
Cloud expertise withAWS
Solid networking foundation (TCP/IP, DNS, etc.)
Ability to analyze server and application logs and perform root-cause analysis
Familiarity with Azure, and ideally VMware or Red Hat Virtualization
Excellent communication skills and the ability to manage and prioritize multiple customer issues in parallel
A proactive, adaptable, and customer-first mindset
Strong English communication skills - Minimum B2 level proficiency
Send your application and CV in English (mandatory)
Based in Latin America

Benefits

Remote work
Flexible schedule
Collaboration with international clients
USD compensation
Paid Holidays and Vacations
Paid family and sick leaves
English classes
Educational and wellness bonus
Structured career plan with regular salary reviews
Emphasis on personal growth and mentorship

Are you ready to be part of the ioet journey?

Get your CV in English and Apply Now.

If you are curious to know more about our culture, technologies, and blogs, visit www.ioet.com

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Infrastructure Engineer (windows server)