Note: The job is a remote job and is open to candidates in USA. Established Search is a leading provider of secure, AI-enabled healthcare document exchange and workflow automation. They are seeking an experienced Key Account Manager to manage and grow a portfolio of enterprise-level customers, focusing on nurturing relationships and driving adoption of their document exchange and automation solutions.

Responsibilities

Manage and grow a book of major enterprise accounts, including providers, IDNs, pharma leaders, and healthcare technology partners
Deepen relationships to drive expansion into new departments, workflows, and data process automation use cases
Promote adoption of the company’s secure document exchange platform and AI-powered document processing suite
Identify upsell and cross-sell opportunities, driving increased footprint across large, complex healthcare organizations
Serve as a trusted advisor, understanding customer workflows and helping them maximize value from secure exchange and intelligent automation tools
Conduct business reviews, develop account strategies, and ensure customer satisfaction and retention
Represent the company at industry events and tradeshows (e.g., RSNA), with light travel to customer sites

Skills

10+ years of enterprise sales experience in healthcare IT, workflow automation, document exchange, EHR-integrated solutions, or consulting services
Experience selling complex, technical solutions to large healthcare organizations
Proven ability to expand existing enterprise customers and consistently hit or exceed quota
Strong relationship-building skills and comfort navigating large, matrixed organizations
Someone who thrives in a mid-sized, fast-moving environment with significant ownership
Background selling solutions such as secure document exchange / health data interoperability
Background selling intelligent document processing (IDP), automation platforms, or AI workflow tools
Background selling automation / RPA platforms (e.g., UiPath)
Background selling connectivity into EHRs (HL7/FHIR), RIS/PACS, or document management environments

Company Overview

Established Search is a global executive search firm focused on providing talent solutions across a broad range of job functions. It was founded in 2023, and is headquartered in Leeds, GB, with a workforce of 11-50 employees. Its website is https://established-search.com/.

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[Remote] Key Account Manager - Healthcare data & documents exchange

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