Remote Customer Service Representative

Job Description:

As a Remote Billing Support Representative, you will assist customers with billing inquiries, payment processing, and account updates. This role is fully remote, offering flexibility and an opportunity to make a meaningful impact on our clients' experiences.

Key Responsibilities:

• Respond to customer billing inquiries via phone, email, or chat.
• Process payments, issue refunds, and update account information as needed.
• Resolve billing discrepancies with accuracy and efficiency.
• Provide clear and empathetic communication to ensure client satisfaction.
• Maintain detailed records of customer interactions.

What We Offer:

• Fully remote work environment.
• Comprehensive training and ongoing support.
• Competitive hourly pay
• Opportunities for growth within the company.

Qualifications:

• Strong communication and problem-solving skills.
• Attention to detail and ability to work independently.
• Reliable internet connection and a dedicated workspace.

Company DescriptionWe are a growing company looking to hire motivated individuals!