Fully Remote Intake Specialist (Part-time & Fulltime | Flexible Hours Day * Night Shifts)

The Rothenberg Law Firm (injurylawyer.com) is looking for an Intake Specialist. In this position you handle inbound calls and inquiries from clients contacting the firm regarding a potential injury case. You obtain detailed information regarding the incident so it can be reviewed by an attorney. It s the responsibility of the Intake Specialist to gather very specific details based on the type of... incident being reported.

Specialists also follow-up with all clients regarding next steps and work with co-counsel to ensure all clients have an excellent customer experience with our firm.

If you're interested in learning all about personal injury law and want to work with a family owned and operated law firm, this could be the perfect fit for you.

Requirements:

Customer Service Experience

Excellent Telephone Etiquette

Ability to Multitask and Handle Competing Priorities

Computer Proficiency

Detail Oriented

Salesforce Experience a Plus

Legal Experience a Plus

Ability to Speak Fluent Spanish a Plus

Job Type: Full-time

Pay: $43,547.00 - $47,285.00 per year

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Afternoon shift

Monday to Friday

Morning shift

Night shift

Experience:

Customer Service: 2 years (Preferred)

Work Location: Remote

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