Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

As a strategic member of our sales team, you will have a major impact on our success. As a Source-to-Pay Solution Consultant, you will be responsible for devising sales strategies, identifying customer challenges and pain, and crafting a message that speaks to relevant, differentiated value. Connecting with your audience, establishing credibility, and the ability to learn quickly, along with a start-up mentality are essential.

ServiceNow is acquiring new source-to-pay customers at an incredible pace. To sustain our explosive growth, we are looking for drivers—people who thrive on delivering results and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo—people who are more interested in how things could become. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.

What you get to do in this role

Lead from the front by formulating strategies and approaches to establish credibility for ServiceNow’s source-to-pay solution
Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace
Help develop programs that enable our sales colleagues to communicate the value of source-to-pay on the ServiceNow platform
Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement
Be willing to broaden your expertise as we continue to develop solutions for source-to-pay and finance
Work with Product Management to enhance ServiceNow products with new features that anticipate customer needs
Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members
Stay current on competitive analyses and trends impacting procurement and finance services
Communicate with both business and technical decision makers

Qualifications

To be successful in this role you have

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
A complete and thorough understanding of the needs and challenges facing today’s procurement and supplier organizations
7+ years of Solution Consulting experience working with procurement solutions and supplier solutions
5+ years working with procurement or supplier management systems
Proven pre-sales skills: excellent communication skills in speaking to relevant value in a way that’s compelling and memorable
Passionate about evangelizing our capabilities across internal communication platforms
Ability to establish credibility with executives, business decision makers, and technical influencers
Self-starter; ability to effectively complete tasks and projects with minimal supervision
Ideally, have proficiency with the ServiceNow Platform or prior and current technical expertise in web technology and the ability to learn new technology.
Experience working collaboratively with product management, product marketing and product development
Ability to effectively communicate the ServiceNow value proposition and key differentiators to prospects
A high degree of passion, energy, drive and willingness to travel frequently (approximately 50% regional travel)
Flexible with creative problem-solving skills
Travel, as required

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Qualifications

Connecting with your audience, establishing credibility, and the ability to learn quickly, along with a start-up mentality are essential
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
7+ years of Solution Consulting experience working with procurement solutions and supplier solutions
5+ years working with procurement or supplier management systems
Proven pre-sales skills: excellent communication skills in speaking to relevant value in a way that’s compelling and memorable
Passionate about evangelizing our capabilities across internal communication platforms
Ability to establish credibility with executives, business decision makers, and technical influencers
Ideally, have proficiency with the ServiceNow Platform or prior and current technical expertise in web technology and the ability to learn new technology
Experience working collaboratively with product management, product marketing and product development
Ability to effectively communicate the ServiceNow value proposition and key differentiators to prospects
A high degree of passion, energy, drive and willingness to travel frequently (approximately 50% regional travel)
Flexible with creative problem-solving skills
Travel, as required
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities

Benefits

Responsibilities

As a strategic member of our sales team, you will have a major impact on our success
As a Source-to-Pay Solution Consultant, you will be responsible for devising sales strategies, identifying customer challenges and pain, and crafting a message that speaks to relevant, differentiated value
Lead from the front by formulating strategies and approaches to establish credibility for ServiceNow’s source-to-pay solution
Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace
Help develop programs that enable our sales colleagues to communicate the value of source-to-pay on the ServiceNow platform
Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement
Be willing to broaden your expertise as we continue to develop solutions for source-to-pay and finance
Work with Product Management to enhance ServiceNow products with new features that anticipate customer needs
Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members
Stay current on competitive analyses and trends impacting procurement and finance services
Communicate with both business and technical decision makers
A complete and thorough understanding of the needs and challenges facing today’s procurement and supplier organizations
Self-starter; ability to effectively complete tasks and projects with minimal supervision

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Advisory Solution Consultant - Finance & Supply Chain Solutions