Document Verification Specialist

About the Role

We are seeking a detail-oriented and proactive Settlement Operations Document Specialist to join our dynamic team. In this role, you will play a critical part in maintaining the integrity of our notary credentialing process by verifying documentation accuracy and supporting scheduling operations. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys routine work with high attention to detail, and is motivated to contribute to the improvement of operational processes.

Key Responsibilities

• Document Verification: Audit incoming notary credential documents to ensure accuracy and compliance with company standards.
• Quality Assurance: Identify and report discrepancies or missing information in submitted documentation.
• Process Improvement: Collaborate with leadership to enhance documentation and verification workflows.
• Operational Support: Assist with notary scheduling tasks and provide backup support to internal teams as needed.
• Cross-functional Communication: Liaise with both internal teams (Scheduling, Support) and external notaries to resolve issues and ensure credential completeness.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of professional experience in an administrative, operational, or support role.

Preferred Skills & Attributes

• Strong written and verbal communication skills.
• Exceptional attention to detail and a commitment to accuracy.
• Comfortable working independently on repetitive tasks with a high degree of focus.
• Tech-savvy and able to learn new systems and tools quickly.
• Able to self-manage and prioritize effectively in a dynamic and fast-paced environment.
• Adaptable and open to process changes and feedback.

Who You’ll Work With

• External: Notaries across various regions and time zones.
• Internal: Scheduling leadership and cross-functional support teams.

If you are located in the SF Bay Area, NYC, or Seattle Metro area, the target starting hourly rate for this role is $22.86 per hour. For all other locations, the target starting hourly rate is $20.00 per hour. Individual pay is based on the successful candidate’s experience and qualifications.