Overview

We are seeking a responsive and empathetic Remote Claims Service Representative to assist clients throughout the claims process. You’ll ensure timely communication, accurate documentation, and a smooth experience for customers managing insurance-related claims.

Responsibilities

Guide customers through claims procedures and requirements
Collect and verify necessary documentation
Maintain updated records in claims management and CRM systems
Escalate complex or urgent cases to appropriate teams
Provide compassionate and clear communication throughout the process

Qualifications

Experience in claims processing, insurance, or customer service preferred
Excellent communication and documentation skills
Strong problem-solving and follow-up abilities
Familiarity with CRM and digital document tools
Calm and composed under pressure

Benefits

Remote work environment
$20–$22 per hour
Health insurance (full-time only)
Paid time off (full-time only)
Training and process documentation provided

Company DescriptionJV Telesales is a contract inside‐sales and customer service powerhouse that partners with brands across retail, e-commerce, consumer services, and emerging tech to turn phone conversations into revenue or support assistance. Flexible scheduling, transparent metrics, and performance‐based pay mean our team members grow as fast as they sell, while clients gain a scalable, results‐focused sales force without the overhead of an in‐house call center.

Qualifications

Excellent communication and documentation skills
Strong problem-solving and follow-up abilities
Familiarity with CRM and digital document tools
Calm and composed under pressure

Benefits

Remote work environment
$20–$22 per hour
Health insurance (full-time only)
Paid time off (full-time only)
Training and process documentation provided

Responsibilities

We are seeking a responsive and empathetic Remote Claims Service Representative to assist clients throughout the claims process
You’ll ensure timely communication, accurate documentation, and a smooth experience for customers managing insurance-related claims
Guide customers through claims procedures and requirements
Collect and verify necessary documentation
Maintain updated records in claims management and CRM systems
Escalate complex or urgent cases to appropriate teams
Provide compassionate and clear communication throughout the process

Remote Claims Service Representative

Job Type